Last Updated: 06.01.2024
Please review the following information regarding our shipping policies:
1. Shipping Destinations
We currently ship to addresses within the United States.
2. Processing Time
All our products are made to order. Please allow 3-10 business days for production before your order is shipped. Once your order is ready, you will receive a shipping confirmation email with tracking information.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: Delivery within 2-5 business days after the order has been processed.
Express Shipping: Delivery within 1-3 business days after the order has been processed.
Delivery times may vary based on your location and the shipping method selected.
4. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will receive an invoice for your order that includes the shipping cost.
5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
6. Shipping Restrictions
Please note that we cannot ship to P.O. Boxes or APO/FPO addresses. Additionally, certain remote areas may have limited delivery options, and delivery times may be extended.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at xxx777xxxfl@gmail.com within 3 days of the expected delivery date or receipt of the damaged item. We will work with you to resolve the issue as quickly as possible.
8. Incorrect Addresses
Please ensure that your shipping address is correct at the time of order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you've provided an incorrect address, please contact us immediately at xxx777xxxfl@gmail.com.
